There are only three instances I can think of where you are pretty much ok, and that is the "Thank you (or You're welcome), Sir", the "I'm sorry, Sir", and the "Excuse me, Sir". But even those can be insulting if the intonation of speech is compromised. Even people who start a letter with "Dear Sir/Madam" might be only doing so because they figured your name wasn't important enough to figure out beforehand.
The word "Sir" was intended to refer to someone of superior rank or age, as in a Knight or some other type of nobleman. A way to express that the person speaking it was voluntarily subjugating themselves out of respect. Now, it's become a polite way of telling you to go fuck yourself.
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